Just before Christmas, my Mercedes had oil in the water resevoir. We were at Dillards at night. Hired Apollo towing who did excellent job. Tried to take to MB dealership but had no after hours drop off. Took it to Romays. I researched the issue and was pleased to learn that it was a common problem of external oil cooler. Went to talk to Romays. Walked in and felt like I was walking into a bad reality show. The guy behind the counter was leaning back with feet on counter. He sat up and told me that I needed a new motor costing over $8,000. When I challenged him on their investigation and conclusion, he tried to back track and do the work based upon my conclusion. I immediately had it towed to MB dealership. They confirmed my diagnosis and fixed my car for just over $3,000. YOU MUST NOT TRUST ROMAYS.
Bobby, You never returned our phone calls to allow us to look at your vehicle. We hope you are doing better from your illness. You were not charged. Please return my phone call to understand. Todd
- Romay's Auto Service