I paid over $3,000 to repair my BMW’s A/C, but it still doesn’t cool properly and takes a long time to get cold. On top of that, a whistling noise started after the repair whenever I accelerate, a problem the car never had before. They have ignored both my messages and my formal complaint. They damaged my car, and I cannot recommend this shop. Very inexperienced and unprofessional service.
Ferhat, we apologize for the frustration you've experienced. We strive to provide exceptional service, but it seems we fell short this time. We'd like to make this right. Please call us at (361) 991-4665 so we can address your concerns directly. Your feedback is valuable, and we hope to hear from you soon. -Todd
- Romay's Auto Service